Job Posting Details

Number of Positions: 2
Job Type: Management and Administration

Number of Positions: 2
Department: COMMUNITY SERVICES
Division: Cultural Services
Hourly Rate: $18.53
Job Status and Duration: Part Time (PT),
Hours of Work: 8 hour workweek / shift work / variable hours  flexibility to work evenings, weekends and holidays is required 
Location: Rose Theatre (additional Performing Arts venues as required)
Closing Date: 10/30/2026

PRIMARY FUNCTION:

Reporting to the Supervisor on Duty this position is responsible for professionally preparing and serving refreshments while providing excellent customer service.

• Provide a high level of front line customer service including greeting and engaging customers in product selection
• Responsible for the preparation and serving of drinks and food while practicing “selling up” method of sales
• Follow operating and drink and food preparation standards
• Work with team to open and close service area following established procedures
• Complete administrative duties in a timely manner (eg. revenue reports, incident/accident reports, opening and closing procedures)
• Anticipate volume and prepare items to meet demand
• Receive, check, and re-stock inventory as required
• Maintain clean and safe work stations and equipment at all times
• Utilize problem solving and conflict resolution skills, using sound judgement and diplomacy in confrontational situations
• Maintain complete vigilance while on duty and be ready to respond to any emergency situation
• Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
• Assist in special events
• Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
• Attend meetings/training as required
• Performs other duties as assigned

 SELECTION CRITERIA:

• Minimum 18 years of age
• Smart Serve Certificate
• Problem solving and conflict resolution skills as demonstrated through scenario testing (Theatre)
• Exceptional customer service and communication skills
• Food Handler’s Certificate may be required
• Current Standard First Aid / CPR C / AED from an accredited organization
• Submit or agree to a Vulnerable Sector Criminal Record Check
• Valid “G2” Ontario driver’s license and ability to obtain City of Brampton Off Road Vehicle Operator’s Permit (Golf Course only) 

**Various tests and/or exams may be administered as part of the selection criteria.

Additional Information

**Various tests and/or exams may be administered as part of the selection criteria.

 Interview: Our recruitment process may be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the apply now button by (10/30/2026) and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

The City of Brampton requires all applicants to have a valid Criminal Record and Judicial Matters Check (Level 2) or a Vulnerable Sector Check (if 18 years of age or older) issued from their local police department, dated within the last six (6) months. All checks must indicate for the purpose of employment.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.