Job Posting Details

Job Opening Number: 107193

Posting date: June 22, 2026
Job Requisition Number: 399 
Job Code: Clerk, Rental
Department: COMMUNITY SERVICES
Division: Recreation
Salary: $1080.80  - $1272.250  per week subject to provisions of C.U.P.E. #831 Office Unit, Outside and Office Collective Agreement
Job Grade: 007
Hours of Work: 35 hour work week
Location: 175 Sandalwood Pkwy W

POSITION DUTIES:

Reports to Coordinator, Facility Rentals. Communicate, promote and assist with inquiries as they relate to facility rentals.

• Provide excellent customer service and respond to facility rental availability and other community service-related inquiries.
• Complete rental agreement bookings with a thorough understanding of the City’s policies, procedures and various standard operating procedures, point of sale and terms and conditions as applied to facility bookings.
• Follow up on delinquent rental agreement accounts, external insurance certificates, special permits, licences and missing documentation.
• Work closely with groups such as but not limited to community organizations, adult and youth sport associations, community and regional arts organizations, service and cultural clubs and internal departments on booking requests, schedules and requirements.
• Work with facility scheduling team on seasonal rental agreements, including inputting contracts into XPLOR and following up with signature, payment and insurance.
• Provide assistance to recreation City staff on facility booking methods and procedures, various XPLOR booking modules, the City’s insurance program and its’ application, and all corporate policies and procedures related to facility booking.
• Manage customer and facility inquires and/or requests through phone, email or in person and inform appropriate staff when required.
• Record, maintain and compile statistics as required.
• Performs additional similar duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION:

• High School (Grade 12) graduation plus an additional programme of up to one year in General Office Administration or equivalent.

EXPERIENCE:

• Over one (1) year, up to and including two (2) years’ experience in a recreation/culture office environment.

OTHER SKILLS AND ASSETS:

• Demonstrated data entry skills an asset.
• Intermediate to advanced skills in MS Excel, Word and Outlook an asset.
• Advanced skills in XPLOR booking modules, report printing and other related XPLOR modules an asset.
• Sound judgment, good decision-making and analytical skills an asset.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service an asset.
• Able to deal with confrontational situations an asset.
• Able to work independently or as part of a team an asset.

Additional Information

Should you not meet the key educational qualifications for the position you are interested in but have extensive direct related work experience, please complete the Request For Education Equivalency Form.

As part of the corporation's Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. 

This is for information purposes only and is not a job description.

If this opportunity interests you, please apply by submitting an updated resume on-line through Our Brampton Portal “Job Opportunities” and follow the instructions provided within the specified timeframe. For employees applying using the “Internal Application for Job Posting” form, it may be obtained through Human Resources, departmental bulletin boards, or under “Tools & Resources” on Our Brampton Portal. Applications must be received by June 26, 2026 at Human Resources Division, 5th floor, 2 Wellington Street West, Brampton, Ontario L6Y 4R2.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

We thank all applicants; however, only those who demonstrate they meet the required qualifications through their application/resume will be considered in the recruitment process in accordance with the respective Collective Agreement(s). Various tests and/or exams may be required as part of the selection criteria. Successful candidates will be required, as a condition of employment, to execute a written employment agreement.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

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